Privacy Policy

Privacy Policy

This Privacy Policy describes how Valente Investment Group LLC (“Valente Investment Group,” “we,” “us,” or “our”) collects, uses, and protects information when you visit our website, contact us, or submit a form. By using our website or providing your information, you agree to the practices described in this policy.

1. Information We Collect

Information You Provide

  • Contact details such as your name, phone number, and email address.
  • Property information such as the address, size, type, and details of land you may wish to sell.
  • Any additional information you include in a form, message, email, phone call, or text message.

Information Collected Automatically

  • Device and usage data such as IP address, browser type, pages viewed, referring pages, and operating system.
  • Information collected through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

  • Respond to your inquiries and communicate about your property.
  • Evaluate properties, prepare offers, and facilitate transactions.
  • Schedule appointments and provide customer support.
  • Send phone calls, emails, and text messages you have requested or consented to receive.
  • Operate, maintain, improve, and secure our website.
  • Comply with legal obligations and enforce our Terms & Conditions.

3. SMS / Text Messaging

If you voluntarily provide your mobile phone number and opt in, Valente Investment Group LLC may send you text messages regarding your property inquiry, including:

  • Appointment scheduling
  • Property information requests
  • Cash offer updates
  • Customer support
  • Transaction updates
  • AI-powered chatbot conversations
  • Automated responses
  • Follow-up messages
  • Marketing communications (only if you separately opt in)

No mobile information, including your mobile phone number, SMS opt-in information, or text messaging consent, will ever be sold, rented, shared, transferred, or disclosed to third parties, affiliates, or lead generators for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties except trusted service providers (such as Twilio, CRM platforms, messaging providers, hosting providers, analytics providers, title companies, attorneys, and customer support providers) strictly as necessary to provide our services.

Your consent to receive SMS messages applies only to Valente Investment Group LLC and does not authorize any third party to contact you.

Providing consent to receive text messages is optional and is not a condition of any purchase, service, or transaction.

SMS Details

  • Message Frequency: Approximately 2–8 messages per month.
  • Message & Data Rates: May apply.
  • Opt-Out: Reply STOP at any time.
  • Help: Reply HELP for assistance.

Contact for SMS Support

Phone: 407-283-2250

Email: ariella@valenteinvestmentgrp.com

Carriers are not liable for delayed or undelivered messages.

4. How We Share Information

We do not sell, rent, or lease your personal information.

We may share information only:

  • With trusted service providers performing services on our behalf.
  • When required by law or legal process.
  • To protect our rights or safety.
  • In connection with a merger, acquisition, or sale of assets.

Mobile phone numbers, SMS consent, and opt-in information are never shared with third parties or affiliates for their own marketing or promotional purposes.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Operate the website
  • Remember your preferences
  • Analyze website traffic
  • Improve user experience

We may use Google Analytics or similar analytics tools. You may disable cookies in your browser, although doing so may affect website functionality.

6. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights

You have the right to:

  • Reply STOP to opt out of SMS messages.
  • Unsubscribe from marketing emails at any time.
  • Request access, correction, or deletion of your personal information where permitted by law.

8. Children's Privacy

Our services are intended only for individuals 18 years of age or older. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised Last Updated date.

10. Contact Us

Valente Investment Group LLC

413 Wingspan Drive

Ormond Beach, FL 32174

Phone: 407-283-2250

Email: ariella@valenteinvestmentgrp.com

This Privacy Policy is provided for informational purposes only and does not constitute legal advice. We recommend having it reviewed by qualified legal counsel to ensure it meets your specific legal and regulatory requirements.

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